About the Author
Matt Dixon
Founding Partner of DCM Insights & Wall Street Journal bestselling
Matthew Dixon is a Founding Partner of DCM Insights, a global training and advisory firm, and a leading expert in business development and client experience. Dixon is a frequent contributor to Harvard Business Review, and author of bestselling books including The Effortless Experience and The JOLT Effect. His first book The Challenger Sale: Taking Control of the Customer Conversation (Portfolio/Penguin 2011) was a #1 Amazon and Wall Street Journal bestseller, and translated in a dozen languages.
Interview By
Vaishali Jain
Sarder TV Anchor & Former Bloomberg TV Journalist
Vaishali has been working in the media industry & Journalism for more than 14 years. She had her own CEO talk show on Bloomberg TV India called Biz Lounge, a show that she anchored and produced. Biz Lounge explored the business aspects of each company, as well as the company's leadership, corporate culture, as well as each leader's personal side including how he/she spent their free time.
Prior to that, she worked as a Management Consultant in the finance industry in New York City. She has a Bachelor’s degree in Management with a concentration in Finance and her Master’s degree in Organizational Psychology.
