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Learning from the Best
Full Episode – Fred Reichheld
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Introduction – Fred Reichheld
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What is the greatest advice that you have…
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What is the future for NPS (Net Promoter…
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What is the NPS (Net Promoter System) Manifesto?
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How important are the frontline employees in getting…
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How investments in NPS leaders have tripled the…
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What is the leadership’s role in the Net…
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What are your thoughts on net promoter score…
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What is the evidence shown in what makes…
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Can you please talk about four waves of…
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What is the board’s role in avoiding the…
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