The Operational Risk Handbook for Financial Companies

Introduction – Brian Barnier

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Learning is… Growth

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What’s the power of the “invite & flashlight?”

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What is the relationship of agility to risk management & performance?

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What is the difference between “controlling” & “managing” risk?

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How can companies reduce exposure to fraud?

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How should cost-benefit analysis be applied to risk management?

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What is the role of human bias in risk management?

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Were math & science natural skills for you?

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Why does this risk-uncertainty difference matter?

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