Unlocking the Customer Value Chain
What is the most important factor for businesses looking to protect their…
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How did you come up with the business model you provide in…
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Can you explain the different stages of value for services or products?
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What do you mean by the term decoupling?
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How can traditional corporations avoid losing customer share to startups?
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Does your interaction as a college professor with young people provide insights…
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How do customers drive disruption?
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Over your eight years of research did the pattern of business behavior…
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Why did you write your book, Unlocking the Customer Value Chain?
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Has the attention span of consumers changed over time?
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