How do you build a learning culture – Megan Bilson

Megan Bilson (Former VP Global Learning, American Express)


Bilson, in explaining the development of a learning culture, relates the evolution of American Express, which started out in the mail and shipping business, to become multinational financial services corporation to the innovative approach the company takes toward employees and their growth in their careers.

Megan Bilson

Former VP Global Learning, American Express Megan Bilson is a highly accomplished executive with an extensive 18-year track record of success in leading teams to create, implement and measure HR/Talent solutions in a complex global environment. Strong leader focused on business impact of programs to ensure a high-performing organization. Deep experience in connecting programs to business strategy, to measure impact and drive success. Megan served as Vice President, Global Learning Solutions at American Express and currently is Vice President of Global Talent at QVC.

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About the Author

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Megan Bilson

Former VP Global Learning, American Express

Megan Bilson is a highly accomplished executive with an extensive 18-year track record of success in leading teams to create, implement and measure HR/Talent solutions in a complex global environment. Strong leader focused on business impact of programs to ensure a high-performing organization. Deep experience in connecting programs to business strategy, to measure impact and drive success. Megan served as Vice President, Global Learning Solutions at American Express and currently is Vice President of Global Talent at QVC.

Interview By

Vaishali Jain

Vaishali Jain

Sarder TV Anchor & Former Bloomberg TV Journalist

Vaishali has been working in the media industry & Journalism for more than 14 years. She had her own CEO talk show on Bloomberg TV India called Biz Lounge, a show that she anchored and produced. Biz Lounge explored the business aspects of each company, as well as the company's leadership, corporate culture, as well as each leader's personal side including how he/she spent their free time.

Prior to that, she worked as a Management Consultant in the finance industry in New York City. She has a Bachelor’s degree in Management with a concentration in Finance and her Master’s degree in Organizational Psychology.

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