NYSCI Talks: Did you need to transform Verizon as an organization to meet the new needs of the company?

NYSCI (The New York Hall of Science)

Ivan Seidenberg discusses the evolution of Verizon as it changed to a company fully focused on people and meeting their communication needs. He points to the famous, “Can you hear me now?” advertising campaign that he feels made the company more approachable to consumers. According to Seidenberg, the company reached its success with the help of “phone company lifers” who rose to the occasion and met the new challenges. He talks about how the organization began measuring success by getting it right with their customers.

NYSCI

The New York Hall of Science The New York Hall of Science, also known as NYSCI, is a science museum located in Flushing Meadows-Corona Park in the New York City borough of Queens. NYSCI was founded at the 1964–65 World’s Fair and has evolved into New York’s center for interactive science, serving a half million students, teachers, and families each year. NYSCI serves schools, families and underserved communities in the New York City area, offering informal, hands-on learning through various products and services that use the “design-make-play” method of bringing delight and play to educating Science, Technology, Engineering and Math (STEM).

VideoPlayPink
NYSCI Talks: How do you think the application of non-linear thinking resulted in business success?
IconPrene Previous Video
VideoPlayPink
NYSCI Talks: What kinds of skills & attributes do you need to be a successful CEO?
IconNepre Next Video

About the Author

james

NYSCI

The New York Hall of Science

The New York Hall of Science, also known as NYSCI, is a science museum located in Flushing Meadows-Corona Park in the New York City borough of Queens. NYSCI was founded at the 1964–65 World’s Fair and has evolved into New York’s center for interactive science, serving a half million students, teachers, and families each year. NYSCI serves schools, families and underserved communities in the New York City area, offering informal, hands-on learning through various products and services that use the “design-make-play” method of bringing delight and play to educating Science, Technology, Engineering and Math (STEM).

Recent Interviews

See All

Full Interview – James Turk

James Turk (Author & CEO, The Turk Group) James TurkAuthor, Keynote…

Watch Now linkarrow

Full Interview – Matt Dixon

Matt Dixon (Founding Partner of DCM Insights & Wall Street Journal…

Watch Now linkarrow

Introduction – Ray Rothrock

Ray Rothrock  (Author & CEO, RedSeal Inc.) Ray RothrockAuthor &…

Watch Now linkarrow

Learning is… Essential

Ray Rothrock  (Author & CEO, RedSeal Inc.) Ray RothrockAuthor &…

Watch Now linkarrow

NYSCI Talks

New York Hall of Science’s 5th annual Spring for STEM. The event entitled Gene Editing and the Future of Disease: The CRISPR Revolution featured a panel of experts in bioengineering and genetics who discuss the policy and ethical implications of this new technology. Watch more videos and full episode of this event here

Sarder TV ‘Street Beat’

Sarder TV ‘Street Beat’ hit the road to cover New York Fashion Week. Join host, Tracey Fitzpatrick backstage and on the runways with reports and insights from designers, business owners, models and more.
Watch more videos and full episode of this event here