How can leaders help their employees deal with change?

Tiffani Bova  (Author & Global Customer Growth and Innovation Evangelist at Salesforce)

 
Tiffani Bova, Global Customer Growth and Innovation Evangelist at Salesforce, talks with Sarder TV correspondent, Kiran Chetry, about her book, Growth IQ, and the challenges of leadership. She provides her views on how leaders can address change and empower staff through being transparent and open in their communication.

Tiffani Bova

Author & Global Customer Growth and Innovation Evangelist at Salesforce Tiffani Bova is the global customer growth and innovation evangelist at Salesforce and author of the forthcoming book Growth IQ: Get Smarter About the Choices that Will Make or Break Your Business (August 14, 2018; Portfolio), chosen by Inc. Magazine as one of four new business books you should read before the end of summer. Tiffani, a top influencer in Customer Experience, Digital Transformation, the Future of Work, and Sales, is a regular contributor to Forbes, Harvard Business Review, Marketing Matters on Wharton Business Radio - SiriusXM and Huffington Post.

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Introduction – Bob Rosen
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About the Author

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Tiffani Bova

Author & Global Customer Growth and Innovation Evangelist at Salesforce

Tiffani Bova is the global customer growth and innovation evangelist at Salesforce and author of the forthcoming book Growth IQ: Get Smarter About the Choices that Will Make or Break Your Business (August 14, 2018; Portfolio), chosen by Inc. Magazine as one of four new business books you should read before the end of summer. Tiffani, a top influencer in Customer Experience, Digital Transformation, the Future of Work, and Sales, is a regular contributor to Forbes, Harvard Business Review, Marketing Matters on Wharton Business Radio - SiriusXM and Huffington Post.

Interview By

Kiran Chetry

Kiran Chetry

Sarder TV Journalist & Former CNN Anchor

Kiran is an award-winning Sarder TV Journalist with 20+ years of experience in Broadcast Journalism.

She has worked with top media organizations including CNN, Fox News, NBC and The HuffingtonPost.com in various capacities as an anchor, reporter, co-host, commentator and analyst. She was associated with shows like "Fox and Friends", “Rock Center with Brian Williams”, “Reliable Sources” & “E! Entertainment News”.

During her career, she has interviewed many politicians, presidents, world leaders, celebrities, business leaders, and news makers. Kiran was nominated for 2 Emmy Awards for "Best Morning Newscast" while hosting CNN's American Morning. She received an Emmy for her contributions reporting the September 11th terrorist attacks.

Being a native of Kathmandu (Nepal), she is the co-founder and editor in chief of "The Nepalese-American" magazine, the first English-language magazine focusing on the contributions of Nepalis living in US.

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